dll files disappeared

Anonymous
2019-07-19T03:45:11+00:00

I recently had a group of dll files disappear from my laptop (windows 10). 

the missing are:

CBSCreateVC.dll

DAQExp.dll

CBSProductsinfo.dll

In the midst of losing them I was temporarily unable to connect my laptop to wi-fi, and that oddly corrected itself. 

I am confused as to why they left and how to replace them. I am NOT very computer literate. 

I have run virus and malware detection and found nothing.

thanks in advance...

Windows for home | Windows 10 | Files, folders, and storage

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  1. DaveM121 931.8K Reputation points Independent Advisor
    2019-07-19T06:44:52+00:00

    Hi phord

    These dll's are associated with Wondershare Software Products, try removing Wondershare Software from your Startup

    Press Ctrl + Shift + Esc to open Task Manager, click on the Start-up Tab and disable any Wondershare Products

    Press Windows + R Keys together, type msconfig and hit enter, on the Services Tab, check the box marked 'Hide Microsoft Services', then check the list for any Wondershare products and un-check them

    Click OK and Reboot

    If the problem persists or Wondershare Software does not work properly, re-install the software

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